Careers

About Us:

Smoke & Pepper community.

Position Summary:

We are seeking an experienced and passionate Manager to join our team and lead our operations. At Smoke & Pepper, we strive to provide great dining/takeaway experience. We are seeking an experienced restaurant manager who can oversee day-to-day operations, hire and train qualified staff members, and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees.

• Oversee restaurant operations and ensure a smooth flow
• Maintain a positive restaurant culture
• Create work schedules that align with the restaurant’s needs
• Ensure proper compliance with restaurant hygiene regulations
• Train new employees to help them meet the restaurant’s expectations
• Interact with diners and build positive rapport with different types of people

Responsibilities:

• Manage and keep up smooth restaurant operations
• Supervise both kitchen staff and waitstaff, providing necessary feedback
• Communicate with diners and mitigate potential conflicts
• Organise and take stock of restaurant supplies
• Overlook stock ordering and levels.
• Maintain weekly and monthly payroll for staff

Skills and qualifications:

• Proven work experience in a restaurant setting
• Demonstrated customer service skills
• Understanding of financial management
• Strong knowledge of restaurant management software
• Ability to memorise and explain the restaurant’s menu
• Willingness to work flexible hours

Preferred qualifications:

• Clear verbal communication skills
• Organisation skills
• Ability to stand and walk for long periods of time
• Clear attention to detail
• ⁠People management skills
• Problem-solving skills
• Knowledge of current food industry